Shipping policy
Shipping Policy – Lumetrends
At Lumetrends, we aim to deliver your order as quickly and safely as possible. Please read our shipping policy carefully before placing an order.
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
Delivery Time
Estimated delivery time depends on your location:
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Local (within Pakistan): 3–7 business days
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Remote areas: 5–10 business days
Delivery times may vary due to courier delays, weather conditions, or high order volume.
Shipping Charges
Shipping charges (if any) will be displayed at checkout before payment. Some promotional offers may include free shipping.
Cash on Delivery (COD)
We offer Cash on Delivery for selected locations. Customers must provide accurate contact and address details to avoid delivery issues.
Order Tracking
Once your order is shipped, you will receive a tracking number (if available) via email or SMS to track your order status.
Incorrect Address
Lumetrends is not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.
Delays
While we strive to deliver on time, unforeseen delays caused by courier companies or external factors are beyond our control.
Contact Us
For any shipping-related questions, please contact us:
Email: lumetrends.pk@gmail.com
Instagram: @lumetrends
We’re here to help and ensure a smooth shopping experience.